Do you offer audio assistive devices?
Yes, they are available upon request. We offer headsets with dual functionality – either to amplify the audio or provide audio narration. Please note that not all titles are compliant with closed captions and/or audio descriptions. Look for showtimes with audio description or closed captioning labels, or ask a Contra Costa Cinemas staff member for assistance.
Do you offer visual assistive devices?
Yes, they are available upon request. We have closed captioning glasses, which provide captions through the lenses. Please note that not all titles are compliant with closed captions and/or audio descriptions. Look for showtimes with audio description or closed captioning labels, or ask a Contra Costa Cinemas staff member for assistance.
Do you have accessible seating for someone with limited mobility/a disability?
We offer seating options in all of our auditoriums for:
When purchasing movie tickets, accessible seating and companion seating options will be marked.
How does Contra Costa handle my email information?
Emails addresses entered into our system are kept private and not distributed in any fashion. Addresses may be opted-in to future newsletters about showtimes and ticket offerings with the ongoing option to unsubscribe at any time.
Code of Conduct
At Contra Costa Cinemas, we create an inclusive, respectful, and safe cinematic experience. We reserve the right to remove and/or ban any person who violates this code of conduct. Our staff, customers, and all other individuals in our venue are asked to abide by these guidelines. We do not tolerate any of the following disruptive behaviors:
Can I bring in my own food or drink into the theater?
We do not permit any outside food, drink, or alcoholic beverages.
What forms of payment do you accept?
Acceptable forms of payment include cash and credit/debit cards issued through: Visa, Mastercard, American Express, Discover. We also accept Apple Pay and Google Pay.
What are your ticket prices?
| General Admission | $13.00 |
| Matinee (before 4 pm) | $9.00 |
| Child (ages under 13) | $9.50 |
| Senior (ages 62+) | $9.50 |
| Military | $9.50 |
| $5 Tuesdays (Non-refundable) | $5.00 |
| DLX | +$2.00 |
| D-Box | +$8.00 |
| RealD 3D | +$3.00 |
| Online Ticketing Fee (Non-refundable) | +$1.75 |
Does the advertised runtime on your website for each film include trailers?
No. The advertised runtime applies strictly to the feature film, which begins immediately after the previews. The showtimes indicate the start of approximately 15 minutes of preview trailers. Pre-show entertainment presented by Before the Movie starts 20 minutes prior to the listed showtime.
What is your movie ticket refund/exchange policy?
Refunds may be requested online, in the app (account holders only), or at the box office up to 30 minutes before showtime and must be issued to the original payment method. Requests after this time will not be honored; movie passes may be issued instead. NO REFUNDS ON $5 TUESDAY TICKETS. Refunds are not available for tickets purchased more than 31 days prior to the date of the request. Refunds may take 2–7 business days to process, and online transaction fees are non-refundable. The theater reserves the right to refuse refunds.
Movie ticket refunds/exchanges can be done in-person at our ticketing register or online at this page.
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